Shipping
Meet Jett, your AI shipping agent.
Jett is MOVA's AI shipping agent for online stores. At Basic, included in the $149/month base, he keeps one board of every shipment: what's waiting for pickup, what's on the way, and how long each package has waited. Premium, $49/month, creates shipments with your carriers, where your provider allows it. He joins your store one department at a time.
I'm already on my way.
- Basic: A shipping board: what's waiting for pickup, what's on the way, and how long each package has waited
- Premium: Creates the shipment from the order, and checks each package until it's delivered
- Master: For your own local delivery, two drivers never get the same package
Jett works every day at Hasod, the online gift store in Israel where we built MOVA. At your store, the team joins one department at a time.
Jett is one of MOVA's 11 AI employees, all 11 included at Basic in the $149/month base.
- Department
- Shipping
- His question
- When does it really arrive?
- Where he works today
- At Hasod today. At your store, he joins one department at a time
- Price
- Basic is included. Upgrades from $49/month
A package went out. Where is it now, and who notices the one that's been waiting too long?
Jett. At Basic, every shipment is on one board, and a package that waits too long changes color. At Premium, he also checks with the carriers what happened to each package, and closes the order when it's delivered.
01What Jett does
What does an AI shipping agent do?
The cards marked “At Hasod today” run there every day. At your store, they come one department at a time, at the level you choose. The tag on each card shows its level: Basic is included in the base, and Premium and Master are upgrades.
- 01At Hasod todayBasic:
Every shipment on one screen
What's waiting for pickup, what's on the way, who took each one, and how long each package has waited. A package that waits too long changes color.
- 02At Hasod todayPremium:
A shipment from the order
From the order, pick a carrier: the shipment opens, the tracking number is saved, and the customer gets a message that the order shipped. At your store, carriers are connected during setup, where your provider allows it.
- 03At Hasod todayPremium:
Delivered? The order closes
The system asks the carriers itself what happened to each package. When it's delivered, the order closes and the customer gets an email, even if the carrier's update got lost.
- 04At Hasod todayMaster:
Only delivery options you can keep
Each product gets a shipping class by how long it takes to prepare, and checkout offers only what the whole cart allows. A made-to-order item is never sold with same-day delivery.
- 05At Hasod todayMaster:
Never two drivers on one package
For your own local delivery, drivers claim packages in an app. The moment one claims a package, it disappears from every other driver's screen.
- 06At Hasod todayMaster:
A heads-up to your drivers
For your own local delivery, one tap tells your drivers about an order that's still being packed. It shows in their app marked “Soon,” and a driver can claim it ahead of time. The customer gets no message from it.
02See it work
Jett at work: the shipping board
- 1
What's waiting for pickup, and what's on the way.
- 2
A package waiting more than an hour changes color.
- 3
A delivered package closes its order, and the customer gets a message.
03Getting started
How does Jett join your store?
Jett works every day at Hasod, the online gift store in Israel where we built MOVA. At your store, the team joins one department at a time.
- 1
Tell us about your store
A short call with a person, not a bot: what you sell, who buys it, and what's not working.
- 2
Bring what you already have
Your products, photos, and content move to the new site, and everything runs from one admin. Until the new site goes live, your current one keeps selling.
- 3
Decide what comes to you
Jett doesn't promise a customer a delivery that can't be kept, and nothing that costs money runs until you turn it on.
- 4
You approve with one tap
What needs a decision comes to you with the reasons, on your phone or your computer. Approve, change, or say no.
Your payment processor and shipping carriers are connected during setup, where your provider allows it.
04Who he is
What matters to Jett
Solving a problem before it reaches the customer, and stopping to say so honestly when there's a delay.
His question
“When does it really arrive?”
How he sounds
- “I'm already on my way.”
- “Stopping to check. Then leaving.”
- “Talk to me on the way.”
05Teammates
Who does Jett work with?
Nobody on the team works alone. Here's how Jett works with the other departments at Hasod today.
Jett and Maya“Where's my order?” The answer is already in the chat.
- JettOrder 18421 has been handed to the carrier.
- MayaThe order card in the customer's chat now says: out for delivery.
- JettDelivered. The order is closed, and the chat card updates.
Customers see in the chat when their order is being packed, when it ships, and when it arrives, and nobody has to look it up.
Maya, AI customer service agent
Jett and AxelThe order's packed. The label, the carrier, and the tracking follow from it.
- AxelOrder 18421 is done at the packing station.
- JettOne click: label printed, carrier booked, tracking number saved.
- JettNo update from the carrier? The system checks on its own.
No double entry, and a delivered order closes even when a carrier's update goes missing.
Axel, AI order management agent
Who balances him
Speed vs. checking
Jett is already at the door, and Q is still checking. Together: out fast, after one check.
Feelings vs. promises
Maya sees a worried customer, and Jett wants to promise “tonight.” Together: they promise only what's certain.
06The rest of the team
And ten more, one for each department.
07Three levels
How much does Jett cost?
Jett is included at Basic in the $149/month base. You can upgrade just Jett to Premium or Master, without upgrading the rest of the team, and go back to Basic any month.
Jett works at Hasod today, and joins your store one department at a time.
Basic for Jett
The essential version of the agent, included in the base: the core of its department's job.
Includedin the $149/month base
Included in your plan- A shipping board: what's waiting for pickup, what's on the way, and how long each package has waited
- Recommended
Premium for Jett
The agent knows your whole store: products, orders, inventory, and suppliers. It does the main work of its department.
$49/month
Ask about PremiumEverything in Basic, plus:
- Connected to your shipping carriers where your provider allows it: creates the shipment, and the tracking number comes back automatically
- Checks what happened to every package, and closes the order when it's delivered
- Checkout offers only delivery options you can keep, by area and cutoff time
Master for Jett
Everything in Premium, plus bigger quotas, a monthly review with a person from MOVA, and actions that cost money, which run only once you turn them on.
$79/month
Ask about MasterEverything in Premium, plus:
- For your own local delivery: your drivers get a heads-up while an order is still being packed
- For your own local delivery: two drivers never get the same package
- Checkout offers only the shipping options every item in the cart can meet
- A monthly review with a person from MOVA: what worked, and what to change
Prices as of Oct 2026, per month. Prices are before sales tax where it applies.
Pricing for the whole team08Questions
Questions about Jett, answered.
We don't have our own drivers. Is Jett still useful?
Yes. The checkout check, the shipment from the order, and finding out whether a package was delivered all work without your own drivers. The drivers' app matters only if you deliver yourself. Your payment processor and shipping carriers are connected during setup, where your provider allows it.
What happens when a carrier refuses a shipment?
The carrier's own reason shows on the screen, instead of a general error, so someone can fix it and send it again.
When does Jett start working at my store?
Jett works every day at Hasod, our own online gift store. At your store, Maya answers customers from launch day, and Jett joins one department at a time, once his department's data is in.
How much does an AI shipping agent cost?
With MOVA, Jett is included at Basic in the $149/month base, together with your new site, the admin, and the rest of the team. You can upgrade just Jett to Premium for $49/month or to Master for $79/month, and go back to Basic any month. AI usage is included in normal volume. No credits to buy. Jett joins your store one department at a time. Setup and the move are a one-time fee, quoted after a short call. No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded. Prices are before sales tax where it applies.
What happens to my store's data?
Jett works with your shipments: what's waiting for pickup, what's on the way, and what was delivered. We use your data only to run the service and never share it, except with the infrastructure, AI, and messaging providers that run it. Your store's data lives in its own database. It belongs to you.
Want Jett in your store?
Jett works every day at Hasod, the online gift store in Israel where we built MOVA. At your store, the team joins one department at a time.
Tell us about your store.
A short call with a person, not a bot. We learn how your store runs, and you get a fixed quote for the setup and the move.
Live in 7 days from access to your current site, or your first month is free.
The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count.
No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded.
US stores are joining as early access.