Does my store's data belong to me?

In short

Yes. Your products, customers, orders, photos, logo, and domain belong to your business. We use your data only to run the service and never share it, except with the infrastructure, AI, and messaging providers that run it. Your store's data lives in its own database.

MOVA teamUpdated Oct 18, 2026 · 1 min read

On this page

1Its own database
2Who else touches the data
3Where it's written

Its own database

Your store's own database

Separate from every other store
Backed up every day
Encrypted

Another store

Can't see your data

It's backed up every day and encrypted, and no other store can see it.

Who else touches the data

Only those who run the service: us, to set it up, maintain it, and check it, and the infrastructure, AI, and messaging providers that run it.

Who has access to my store's data?Your store, and those who run the service for it

Where it's written

It's in the agreement your store signs, and summarized in “Your store's data” on our legal page.

Your store's data, on our legal pageWho owns it, who sees it, and how it's protected, in plain English

Still have a question? Email us

Updated Oct 18, 2026

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Tell us about your store.

A short call with a person, not a bot. We learn how your store runs, and you get a fixed quote for the setup and the move.

Live in 7 days from access to your current site, or your first month is free.

The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count.

No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded.

US stores are joining as early access.