Skip to content

What happens when an agent makes a mistake?

In short

Like any AI, the agents can make mistakes, so the work is built around checks. Each proposal says what it's based on, and nothing that costs money runs until you turn it on. People check every change to your site before it goes live, and Q runs fixed checks, like a missing clock-out or a possible duplicate invoice.

MOVA teamUpdated Oct 18, 2026 · 1 min read

On this page
  1. 1Q checks by fixed rules
  2. 2How it looks at Hasod
  3. 3And the decision stays with you

Q checks by fixed rules

Q is MOVA's AI quality control agent. He checks by fixed rules: checkout errors, customers waiting for a person, the hours report, delivery updates, possible duplicate invoices, and cash flow. He stops a report that fails a check, and alerts you.

Q isn't sold separately

Q is always included and isn't sold separately. Q checks what he's responsible for before a problem reaches you, and each check starts when its department joins your store.

How it looks at Hasod

  • Inventory: Stocky recommends what to reorder and how much, and the order goes out only after it's approved.
  • Chat: when Maya is about to repeat herself, she offers a person and flags the chat for the team.
  • Invoices: a line without a confident match stays empty and waits for a person, instead of guessing the closest product.

These are examples from the system that runs today at Hasod, our own online gift store.

And the decision stays with you

The team proposes. You approve. You decide what runs on its own, and nothing that costs money runs until you turn it on.

Did this answer your question?

On the MOVA site

Tell us about your store.

A short call with a person, not a bot. We learn how your store runs, and you get a fixed quote for the setup and the move.

Live in 7 days from access to your current site, or your first month is free.

The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count.

No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded.

US stores are joining as early access.

Outside the US? Start with + and your country code.

By sending this, you agree that we may contact you about MOVA. Privacy and terms